CDSCA Value Added Services
CDSCA is a comprehensive Merchant Service Provider (MSP) and an Independent Sales Organization (ISO). We provide a full-range of payment solutions, customer and tech support to our customers. We are here to help you increase your bottom line.
CDSCA provides the highest quality processing and customer service to our customers. We provide tailor-made payment solutions to our customers. Unlike other firms, our customer service is conducted on-site with face-to-face interaction with our customers. Our customer service is based on personal interaction. Our customer service is based on a human touch.
We provide focused and customized payment processing solutions to our customers. Our service is customer-driven. We understand each customerís business entails unique payment system configurations, and we strive to cater to these needs. Our customer service is based on five pillars:
Education and Training
Even before we setup a payment solution system, we educate and train our customers so that they are well-versed in the daily operation of the system. Education and training is handled by our professional tech support team.
Once our customers are comfortable with using the payment solution system, we launch the payment solution system on behalf of our customers. At this stage, we continuously help our customers in using the payment solution system.
System Management and Monitoring
Even after the payment is launched, we closely manage and monitor customer activities. Our professional staff coupled with an advanced system-wide and computer-based monitoring system provides our customers with an extra pair of eyes and ears for detecting any disruptions and abnormalities in payment transactions.
Our professional technical support team is ready to assist our customers. Professional technical support is either made over the phone or in person by our team. We strive to provide in-person technological support within 24 hours when requested by our customers.
Business Relationship Management
We go further than simply advising our customers on payment solutions matters. We try to anticipate the future payment solutions needs of our customers. We provide in-depth consulting on payment solution-related matters. Think us as your business partner and consultant.
- Credit/Debit Card Processing Service:
- Restaurant/Quick Service Restaurant (QSR)
- Business to Business (B2B)
- Medical and Healthcare Industry
- Mail Order (MO)/Telephone Order (TO)
- Smart Card
- ATM Installation and Processing Service
- Electronic Check Guarantee Service
- Electronic Benefits Transfer (EBT) Processing
- Automated Clearing House (ACH) Processing Service
- Gift Card Processing
- E-Commerce Payment Solutions